ChildcareHub
England & Wales

Choosing a Nursery: The Complete Checklist for Parents

ChildcareHub Editorial18 February 202610 min read

Choosing a nursery is one of the most important decisions you'll make as a parent — and one of the most stressful. You're trusting strangers with your child for hours every day, and the sheer number of options, combined with the jargon (Ofsted, CIW, key person, EYFS, ratios), can make the whole process feel overwhelming.

This guide cuts through the noise. It's a practical checklist you can use before, during, and after nursery visits to make sure you're asking the right questions and noticing the right things. Whether you're in England or Wales, the fundamentals are the same.

Start with the data: Before visiting, search nurseries in your area on ChildcareHub to compare inspection ratings, provider types, and locations side by side.


Before You Visit: The Research Phase

1. Read the inspection report

Every registered nursery in the UK has been inspected (or is awaiting its first inspection) by either Ofsted (England) or CIW (Care Inspectorate Wales). These reports are public, detailed, and the single most useful document you can read before visiting.

What the ratings mean:

Rating What it tells you
Outstanding Consistently excellent practice across all areas. Only ~10–15% of settings achieve this.
Good Meets all standards with strong practice. The majority of settings sit here — and "Good" genuinely means good.
Requires Improvement Standards are met but with identified weaknesses. The setting will be re-inspected sooner.
Inadequate Serious concerns. The setting must improve or face enforcement action.

Don't dismiss a "Good" nursery in favour of an "Outstanding" one purely on the rating. Read the actual report. A "Good" nursery might excel in exactly the areas that matter most to you (outdoor learning, communication, inclusion), while an "Outstanding" nursery might have been inspected three years ago under different staff.

Similarly, "Not yet rated" doesn't mean a nursery is unregulated — it simply means they haven't had their first full inspection yet. Newer settings often fall into this category.

2. Check the basics

Before booking a visit, confirm:

  • Opening hours — do they cover your work schedule, including commute time?
  • Age range — some nurseries only take children from 2 or 3, not babies
  • Availability — is there actually a space, or is there a waiting list? In popular areas, waiting lists of 6–12 months are common
  • Location — is it on your route to work, near home, or near a school you're considering for later?

3. Understand the cost structure

Ask for a full fee schedule before visiting. Specifically:

  • What is the hourly/daily/weekly rate?
  • Are meals, snacks, and drinks included or extra?
  • Are nappies and wipes provided or do parents supply them?
  • Is there a registration fee or deposit?
  • What's the notice period for leaving?
  • How are funded hours applied — does the nursery accept them, and do they charge a top-up?

Some nurseries quote a headline rate that excludes food, consumables, or "extras" like forest school sessions. Always compare the all-in cost.

Want a ballpark figure? Use our childcare cost calculator to estimate costs for your child's age and location before you start calling around.


During the Visit: What to Look For

This is the most important part. Trust your instincts, but also look systematically at these things:

4. The atmosphere

Within five minutes of walking in, you should be able to answer:

  • Do the children look happy and engaged? Are they playing, exploring, chatting — or sitting passively?
  • Is the noise level appropriate? A good nursery is lively but not chaotic
  • Do staff get down to children's level when talking to them?
  • Does the space feel welcoming and organised, or cluttered and tired?

5. Staff interaction

This is the single biggest predictor of quality. Watch how staff interact with children:

  • Are they responsive when a child approaches them or is upset?
  • Do they talk to children in full sentences, asking open questions rather than just giving instructions?
  • Are they warm but boundaried — affectionate without being overbearing?
  • Do different staff members seem to know the children by name?

6. The key person system

Every child should be assigned a key person — a specific member of staff who's their primary point of contact, builds a relationship with your family, and tracks your child's development. This is a legal requirement in both England and Wales.

Ask:

  • Who would be my child's key person?
  • How long have they been at the nursery?
  • What happens when they're on holiday or off sick — who's the backup?

Red flag: If the manager doesn't know who the key person would be, or says "everyone looks after everyone," the key person system isn't working properly.

7. Staff ratios and qualifications

Legal minimum staff-to-child ratios are:

England (Ofsted):

  • Under 2: 1 staff member to 3 children (1:3)
  • Age 2: 1:4
  • Age 3–4 (with a qualified teacher): 1:13
  • Age 3–4 (without a qualified teacher): 1:8

Wales (CIW):

  • Under 2: 1:3
  • Age 2: 1:4
  • Age 3–7: 1:8

These are minimums. Good nurseries often exceed them, particularly for babies. Ask what the actual ratio is, not just the legal minimum.

Also ask about qualifications. At minimum, the room leader should hold a Level 3 early years qualification. The setting should have a named SENCO (Special Educational Needs Coordinator) even if no children currently have identified needs.

8. Outdoor space and physical activity

Children should be spending time outdoors every day, in all weather. Check:

  • Does the nursery have its own secure outdoor space?
  • Is it a token patch of tarmac, or does it have varied surfaces, planting, and natural materials?
  • Do children have access to bikes, climbing equipment, sand, water, and mud?
  • If there's no on-site outdoor space, how often do they go on outings and where?

9. Food and mealtimes

If the nursery provides meals:

  • Is food prepared on-site or delivered from an external caterer?
  • Can you see a sample menu? Does it look varied and nutritious?
  • How do they handle allergies, dietary requirements, and cultural preferences?
  • Do staff sit with children during meals? (They should — mealtimes are social learning opportunities)

10. Safeguarding and security

You shouldn't need to ask about these — they should be visibly in place:

  • Secure entry — can someone walk in off the street, or is there a buzzer/intercom system?
  • Sign-in/sign-out — is there a record of who's in the building?
  • Collection policy — do they check identity before releasing a child to an unfamiliar adult?
  • Safeguarding lead — who is the designated safeguarding lead, and is their name displayed?

Questions to Ask During the Visit

You'll naturally cover some of these through observation, but these are worth asking directly:

Settling-in

  • What's your settling-in process? (Good answer: graduated visits over 1–2 weeks. Red flag: "They can start full days straight away")
  • Can a parent stay for part of the first few sessions?
  • How will you help my child if they're upset at drop-off?

Communication

  • How do you share updates with parents during the day? (Many nurseries use apps like Tapestry, Famly, or ParentZone)
  • How often are there formal progress reviews or parent meetings?
  • Can I call during the day to check in?

Routine

  • What does a typical day look like?
  • How do you handle nap times and sleep — is there flexibility for children who need more or less sleep?
  • How much structured vs free play time is there?

Staff

  • What's the staff turnover rate? (High turnover disrupts children's attachments — this is one of the most important questions you can ask)
  • What training do staff receive beyond their initial qualifications?
  • What's the sickness and absence cover arrangement?

Policies

  • What's your behaviour management approach? (Look for positive, explanatory approaches — not punishment-based)
  • What's the illness policy — when do you send children home, and how long must they stay away?
  • Do you accommodate part-time and flexible attendance patterns?

After the Visit: Red Flags to Watch For

Trust your gut — but also watch for these specific warning signs:

  • High staff turnover — if the manager says "we've had a lot of changes recently" or can't tell you how long most staff have been there, dig deeper
  • Reluctance to let you observe — a good nursery will welcome you watching a normal session, not just give you a guided tour of empty rooms
  • Vague answers about ratios or qualifications — if they can't clearly tell you how many staff are in each room and what their qualifications are, that's concerning
  • No settling-in period — insisting children start full days immediately suggests the nursery prioritises operational convenience over children's emotional needs
  • Pressure to decide quickly — "we have someone else interested, so you need to decide today" is a sales tactic, not a sign of quality
  • The smell test — this sounds basic, but a nursery that smells bad (not of nappies — that's normal — but of poor hygiene or neglect) is telling you something

Making Your Decision

After visiting at least three nurseries (ideally), score each one against this simplified checklist:

  • Children looked happy and engaged
  • Staff were warm, responsive, and engaged
  • Key person system is clear and functional
  • Staff ratios meet or exceed minimums
  • Good outdoor space or regular outdoor access
  • Food is nutritious and culturally inclusive
  • Settling-in process is gradual and child-led
  • Opening hours fit my schedule
  • All-in costs are affordable and transparent
  • Inspection report is Good or Outstanding (or newly registered with a strong first impression)
  • My gut feeling is positive

No nursery will be perfect. The goal is to find a setting where your child will be safe, happy, and stimulated — and where you feel confident leaving them every morning.


Next Steps

  1. Search nurseries near you on ChildcareHub — filter by area, rating, and provider type
  2. Calculate your costs — get a personalised estimate based on your child's age
  3. Understand your funded hours (Wales) or funded hours in England — make sure you're claiming everything you're entitled to

City guides with local ratings data

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